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ORDER PROCESSING AND SHIPPING TIME

 

Order Handling

Nordland Aurora is a one-person company. Almost everything is done by me, Ove Lillas.This may cause a slower process when handling orders and shipping them. I ask for your understanding. Nordland Aurora is still in a start-up phase which means I don't have every size of every photo in store. I might have to order prints that I then sign and pack before I send them to you.

 

The advantages of this approach are that:

  • You receive personal service

  • Each product is checked by the creator before delivery

  • You can easily request a customized product, for example, a picture you've seen published on Instagram but is not available in Nordland Aurora's webshop.

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The disadvantages are that:

  • The delivery time is longer. I ask for your understanding and patience.

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Current Delivery Time

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Depending on wether your ordered print is available in stock the current delivery time at the moment is 10–20 days.

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Return​

  • You have the right to return a product that you are not happy with within 14 days from the day you receive your product.

  • Your expences, including shipping costs will be returned within 7 days.​​

 

 

If you have questions, please contact me by email: info@crealiodesign.com

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