ORDER PROCESSING AND SHIPPING TIME
Order Handling
Nordland Aurora is a one-person company. Almost everything is done by me, Ove Lillas.This may cause a slower process when handling orders and shipping them. I ask for your understanding. Nordland Aurora is still in a start-up phase which means I don't have every size of every photo in store. I might have to order prints that I then sign and pack before I send them to you.
The advantages of this approach are that:
-
You receive personal service
-
Each product is checked by the creator before delivery
-
You can easily request a customized product, for example, a picture you've seen published on Instagram but is not available in Nordland Aurora's webshop.
​
The disadvantages are that:
-
The delivery time is longer. I ask for your understanding and patience.
​
Current Delivery Time
​
Depending on wether your ordered print is available in stock the current delivery time at the moment is 10–20 days.
​​
​
Return​
-
You have the right to return a product that you are not happy with within 14 days from the day you receive your product.
-
Your expences, including shipping costs will be returned within 7 days.​​
If you have questions, please contact me by email: info@crealiodesign.com